Sew Thankful Help on Delivery

FREE USA DELIVERY ON ORDERS $99 +

 

TO PROTECT AGAINST FRAUD:
A
ny order with different Bill To and Ship To information will be held and investigated. If we feel it is not safe for the card holder we will cancel the order with no notification.


FREE USA DELIVERY
offer
is based on the shipping merchandise total of your order and the offer applies only to the regular shipping charge of online orders. Any digital download patterns in the shopping cart do not count toward the the Free Shipping merchandise total. The Free Shipping threshold is calculated from the subtotal of your order which will include any discounts and coupons.  The Free USA Delivery offer will be by USPS Ground Advantage.

In Stock Orders normally ship next business day.

All Delivery Times are ESTIMATES ONLY and not guaranteed by the US Postal Service. Delays may occur due to weather, vehicle breakdown, human error etc.

You have 30 days after your order ships to notify us if you do not receive your order. Please watch for your shipment as after that time frame your order will be considered delivered if the Post Office has scanned it as such.  (Special circumstances are extended to International Orders.)

Digital Download PDF files: There are several places to download digital files once check out is completed. 1 - The last page of the checkout process is the thank you for your order screen. Here the digital pattern names are links which will begin the download. 2 - Customers are sent an email right after checkout where the digital pattern name is a link to begin the download. 3 - If the customer is registered on the website, they can visit their past orders page and the digital pattern names are clickable to begin the download.

If you have any issues downloading your digital pattern please contact us so we can help at orders@sewthankful.com.

Digital files are copyrighted items and therefore designers must protect themselves. Digital Patterns are not eligible for return, refund, or exchange. You accept this policy by placing your order for such an item. Customers only have a limited number of attempts and 14 days to download the file to their computer. After this time the link becomes inactive. The customer has 30 days to notify us if they did not download their digital pattern.  After that time it will be considered lost.  Just like a tangible pattern that is shipped, if it is lost by the customer another pattern would need to be purchased.

If you have any issues downloading your digital pattern please contact us so we can help at orders@sewthankful.com.


Your credit card is only "Authorized" at checkout. Monies are not "Captured" until items ship. However, if you use PayPal, the funds are transferred after placing your order as this is how PayPal works.

Please note that we do not run what is called "Live Inventory" on the website, but we work hard to keep items in stock and we have a system over these 20+ years to track your back order and have it on the way as soon as it arrives.. See how we handle Back Order Orders here

If there are items that require a bulky item charge, this charge will still be applied in your shopping cart regardless of the regular Free Shipping Offer. Any bulky item charges will show on the items description page.

Due to high postage rates and the VAT tax, the only international countries we accept orders from is Canada. (scroll down to see shipping charts)

We exclusively use the United States Postal Service.

Our delivery rates are based on the merchandise total of your order.

Please remember that delivery rates include much more than the Postage Fees for the stamp.

Delivery rates are subject to change at any time without prior notice.

International customers are responsible for any charges their country may impose for importing items.

NOTE - Certain over-size or bulky items may require an additional bulky item surcharge.This charge is in addition to the rates below. Each item affected by this charge will have a notation in its product description area letting you know there is a bulk charge for that item.

 

USA Destinations Delivery (includes APO & FPO)

USPS Ground Advantage - 2 - 5 days (estimate)

USPS Priority Mail - 1-3 days (estimate)

NOTE: Holiday times and orders shipped to APO FPO address will experience some delays. These are estimates only and some delays can occur such as weather, vehicle breakdowns, aircraft difficulties, and human error. USPS does advise to wait up to 2 weeks for domestic shipments since delays can occur. This wait time is very rare but has occurred. There have been very few packages lost by USPS and 99% of all packages arrive within the 2 week period.

 

 

Merchandise Total
USPS Ground Advantage
USPS Priority Mail
$0.01 to $15.99
$5.99
$9.99
$16.00 to $29.99
$6.49
$10.99
$30.00 to $49.99
$6.99
$11.99
$50.00 to $69.99
$7.99
$12.99
$70.00 to $98.99
$9.99
$13.99
$99.00 to $149.99
FREE SHIPPING
$15.99
$150.00 to $199.99
FREE SHIPPING
$16.99
$200.00 to $249.99
FREE SHIPPING
$17.99
$250.00 and Up
FREE SHIPPING
FREE SHIPPING
 

Canada Delivery

Transit time estimates:

1st Class Mail - 10-15 business days

Priority Mail - 7-10 business days

 

NOTE: Holiday times will experience some delays. These are estimates only and some delays can occur such as weather, vehicle breakdowns, aircraft difficulties, human error, and customs hold ups. USPS does advise to wait up to 30 days for International shipments since delays can occur. This wait time is very rare but has occurred. There have been very few packages lost by USPS and 99% of all packages arrive within the 30 day period.

1st Class International is limited to 4 pounds and under.(2 kilograms)2.50

If your order exceeds the 4 pound limit, it is required by USPS to ship Priority International. We will email you if your order goes over the limit.

You can of course select Priority International at checkout no matter the weight of your order for a faster transit time.

Merchandise Total
International 1st Class
International Priority Mail
$00.01 to $15.99
$18.99
$40.00
$16.99 to $29.99
$23.99
$43.00
$30.00 to $49.99
$28.99
$45.00
$50.00 to $69.99
$35.99
$55.00
$70.00 to $98.99
$40.99
$60.00
$99.00 to $149.99
$45.99
$70.00
$150.00 to $199.99
$55.99
$80.00
$200.00 to $249.99
$65.99
$90.00
$250.00 + we will email you pricing
 
 
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Copyright 2000 - 2024 Tracy L. Chapman & Sew Thankful Inc., all rights reserved.