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Sew Thankful Help on Back Order Policy

We do our best to have accurate inventory numbers. But because we are only human it's possible for an item to say "in stock" on the website, but when pulling the order we find the count was not accurate.

 

In these rare instances we will notify you by email. Depending on the item and our shipments, your order may be held until the item arrives, or we split ship your order to you.

If you wish us to add an item to your order that is currently out of stock, please note that this may change your shipping cost and your order will be adjusted. Click here to see the shipping Cost Chart. When adding a requested item to an order, your order may be held until that item(s) arrive in our shipment.

  • Please make sure your email address is correct when you place your order.  On the day your order ships you will receive an email notification that your order has shipped.  This is how you will know when to approximately expect your order. 
  • If you are paying by Visa, MasterCard or Discover, we do NOT charge your credit card until your order is ready to ship. 
    • NOTE: If you pay by PayPal, your payment is immediately processed through PayPal.  That is how PayPal works and we have no control over how they run their business.  Therefore, if you elect to go ahead and wait for a backorder, the initial order charge will remain intact.

SewThankful Since 2000

customercare@sewthankful.com / myorder@sewthankful.com

"SEW THANKFUL" and the SewThankful Logo are the Federally Registered Trademark/Servicemark of SewThankful Inc.
Copyright 2000 - 2020 Tracy L. Chapman & Sew Thankful Inc., all rights reserved.

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