All Inventory Reduction Closeout and Discontinued Items are processed 1st come/1st serve. Backorders are not available on Clearance, Inventory Reduction, and Closeout Discontinued Items. We have inventory controls set on these but occasionally a system glitch occurs (i.e., if two people order the same thing at the same time or Wish List Issues) and it allows an over order to go through. If a glitch occurs with a CLEARANCE, CLOSEOUT or DISCONTINUED ITEM, the first customer to fully submit their order will receive the item and the other will have the item deducted and their order adjusted accordingly. If it occurs with an Inventory Reduction item, we will honor the price that the system allows even if a backorder situation occurs. ALL Clearance, Closeout, Inventory Reduction and Discontinued Item sales are final once shipped--these items do NOT qualify for return, refund or exchange.